Showing posts with label Community service. Show all posts
Showing posts with label Community service. Show all posts

Monday, January 19, 2009

Service, Part II

The idea of being in service to others is a foundational principle of my Feldenkrais practice. Being in service extends beyond volunteerism. To build your practice, have the attitude of being in service to everyone you meet -- especially in business or networking settings.

Being in service means finding out what someone wants, and helping them to get it. The first step to being in service is that you listen more than you talk. Listen to the people you meet, be curious about them. Care about them as human beings, whether or not they ever come into one of your classes or lie down on your table. As you get to know them, you'll find out what they are interested in, or working on, or care about. Most of the conversations you have with people will NEVER be about the Feldenkrais Method. How in the world will that build your practice? Who has time to waste on frivolous small talk?

Think about this: isn't it the "frivolous," silly, tiny, gentle movements of an ATM or FI which have a profound effect on someone's nervous system? Many people think you have to strain, stretch, and subject yourself to a rigorous "no pain/no gain" regime, or to the medical system, to reach their goals for physical improvement. And we know better, right? Some of those tiny movements are the equivalent of small talk with business prospects and colleagues. Small talk builds trust. When someone trusts you with small things, they will gradually trust you with bigger things -- like referring their friend to you, or giving you money to work with them.

In the course of small talk, the secret is: LISTEN. Someone will mention that they are looking for a housekeeper, or a veterinarian, hairdresser, date movie, web designer. You know one. You make a recommendation, send a link, a phone number, or any additional information. You've just been in service to another person. You found out what she wanted, and helped her to get it. She will remember you. She will return the favor.

As people get to know you as a generally helpful, cheerful, nice person (and of course they will, since you are one of the few who actually listens to them), they'll get curious about you. As they ask, you can then and only then begin to tell them a little bit about what you do. And, because now you know something about them, you can relate what you do to what THEY are interested in. It's impossible to do this if you don't know what makes them tick.

If you like the person and are ready to know them better, invite them over for a demo lesson or class. Send them a link to your website, or the Guild website, and call them a few days later to see if they have questions. Take it easy, don't panic, don't push. Keep it friendly, conversational, useful, and about them. This is "building it." They will come.

Service

It's MLK day, and the day before Inauguration Day, when Barack Obama will become the 44th President of the United States of America. The President-Elect has urged everyone to rededicate themselves to the ideal of community service, both as way of honoring Dr. King and his message, and as a way of revitalizing one of our core values.

Community service is the "grease for the wheels" of our whole enterprise in this country. All sorts of wonderful things happen through volunteerism that wouldn't happen otherwise. Altruism is admirable in and of itself. The reality is that volunteering and community service are at the heart of bringing people together in cooperation. Without community service, even businesses would grind to a halt.

Community service is about "enlightened self-interest." If you volunteer for something that you care about, the world changes for the better, and that benefits you. There is nothing wrong with having this attitude. In fact, balance your altruism with the reality of limits on what you can take on and give your attention. When you keep your own self-interest in mind, and in balance, you prevent burnout and martyr syndrome.

When people in our profession think about a community service project, they usually think in terms of a free clinic of some sort, or a way of providing Feldenkrais lessons pro bono to a needy and deserving population. These projects are certainly worthy, and needed. However, starting a free clinic is probably not something you can do by yourself, nor would you want to! A free clinic would also increase the visibility of your work in the community, but not necessarily increase your client load. Think outside of your constraints -- where are other opportunities to volunteer?

If you want to leverage your time and energy so that both your practice and your community benefit, get involved with a project that has nothing to do with Feldenkrais. Yeah. Why? Because other Feldenkrais teachers are probably not going to become your clients. You don't need to spend practice-building time with other Feldies! You want to spend time with, and have access to, people who have never heard of the Feldenkrais Method. If you are a member of a church or temple, get involved with a project there. Hunger, peace, the thrift shop, even ushering -- any and all are ways to meet people from all walks of life. You already have something in common with them. Let the relationship grow, let them get to know you before you start beating them over the head about your business. Political organizations, charities, community gardens, museums -- anywhere there is a need, you will meet new people.

The fact is that people do business with the people that they know, like, and trust. Let people get to know you. Keep your mind on the project, be a good committee member, be friendly and reliable. Your practice will grow in ways you never imagined.

More on service in the next post.